We offer FREE* repair estimates on nearly every make and model of borescope out there.
We have a fast response time.
Our repairs are fully guaranteed.
We have been repairing scopes since the 70’s!
Free* Repair Estimates!
(*Shipping not included, of course)
How it Works:
Step 1 - Submit A Repair Ticket
Please provide us with as much details as possible with any noted problems. This helps us narrow down where the issues with your equipment may be for a more accurate estimation of repair costs.
You are also welcome to call us (931) 362-4009.
8 AM – 5 PM Monday – Friday CST
Step 2 - Shipping
Once you’ve alerted us that your inspection tool or accessory is on it’s way, SHIP IT!
Here’s our shipping address:
Borescopes R Us
1330 College Street
Clarksville, TN 37040
We’ll preform an on-site inspection to assess the damage and then get it to the best service technician for the equipment you’ve sent us.
Step 3 - The Estimate
Once all the information for estimated cost to repair is assembled, we are able to present you with a Repair Estimate for your approval!
If it is approved by you, a qualified and highly trained repair technician will begin work on fixing your equipment right away.
If it is not, we will return it to you once we have appropriate shipment instructions. Unfortunately shipping costs are not included in the repair estimate. We can ship the un-repaired equipment on your USPS, Fedex, or UPS account, or once we’ve been reimbursed for shipping costs on our own account.
When the cost of repair is too high in comparison to replacing with new equivalent equipment, we must deem the equipment BER – Beyond Economical Repair. In this event, we are able to offer scrap reports for tax write-off purposes – simply request a scrap report!
We’re also happy to suggest comparable equipment from our own line of PVRS Videoscopes for purchase to replace your lost equipment.
Step 4 - Final QC Inspection & Shipment
Before returning equipment, a trained specialist will preform a final Quality Control inspection, and then it will be packaged and shipped back to you.
We strive to provide the best possible service, and will attempt to get a tracking number for this return journey as soon as possible. (We know you missed your equipment.)
! Disclaimer !
* Unfortunately, Karl Storz charges a mandatory minimum “service fee” that no one escapes. We apologize on their behalf for any inconvenience this may cause you!
* We do still charge return shipping on scopes that will not be repaired.
What Our Customers Are Saying
Don’t just take it from us, let our customers do the talking!
I am a parts employee for Mokulele Airlines on Hawaii island and we just recently purchased a Borescope with this company and service was very professional. I would recommend this company for their products, and their customer service.
Thank you – Thank you – Thank you
That was great… Clearly not your first day on the job. We learned a great deal.KEN FROM KADEX AVIATION